We hope the information contained on our site will assist you in learning more about our insurance and financial products and services. You also may find additional information and assistance about us from our independent insurance agent network. To find a local agent, click here.
By visiting our website and using its features, you agree to the following terms and conditions:
The purpose of this website is to provide our current and prospective policyholders and customers with information about our insurance and financial products and services, and you are authorized to use our website for that purpose.
Our website also offers convenient options to make payments on, or to request additional information about, your accounts.
To access certain sections of this website – such as the payment section and others – you must register with the website. If you register to use our website, you agree to provide accurate and complete registration information. It is your responsibility to inform us of any changes to that information. Each registration is for one individual only, unless specifically designated otherwise on the registration page. We do not authorize:
- anyone other than you to use the section requiring registration by using you username or password; or
- access through a single name being made available to multiple users on a network or otherwise.
You are responsible for preventing such unauthorized use. If you believe there has been unauthorized use, you must notify us immediately by email to the following email address: interfacesupport@donegalgroup.com.
You may not use this website to transmit or post false, misleading, offensive, fraudulent or illegal information or to transmit computer "bugs" or viruses.
You may not advertise, solicit or market by or through this website without our prior written approval.
By submitting information to our company through this website, you are certifying that the information is true and accurate and provided for a legitimate purpose.
The nature of the Internet allows web users to visit our website from locations outside those states within the United States where our affiliated companies are authorized to conduct business. Please note that our products and services are available to you only in those jurisdictions where we are authorized or permitted by law to market or sell them.
We own the information, logos and other intellectual property on this website. You may not display or otherwise use the information, logos or intellectual property without Donegal’s prior written approval.
We will not be liable for any lost profits or damages, including direct, indirect, consequential, exemplary, special or any other type of damages, arising out of or in connection with the use of any information provided in this website, even if we have been advised of the possibility of such damages.
We may deny access or block any transaction made under your username/password if we believe that an unauthorized person has gained access to your personal information, or for other reasons, but we are not obligated to do so.
Disclaimer and Limitation of Liability. We provide this website to you on an "AS IS" and "AS AVAILABLE" basis and, to the fullest extent permitted by law, we disclaim all warranties, express or implied. We do not promise that this website will be free of computer viruses or other harmful components or will be error-free. We will not be liable to you or anyone else for damages of any kind arising from your inability to use or access this website or for other circumstances beyond our control. Some state laws restrict disclaimers or limitation of liability provisions; therefore, you might have additional rights under the law that applies to you.
Disclosures in Investigations or Legal Actions. We reserve the right to investigate complaints or reported violations of these Terms of Use and to take any action we deem appropriate including but not limited to reporting any suspected unlawful activity to law enforcement officials, regulators, or other third parties and disclosing any information (including your identity and the content of your submissions via this website) as necessary or appropriate to such persons or entities. We also may disclosure your identity and your submissions in response to a court order, subpoena or summons or as necessary to defend ourselves in a legal action.
Governing Law and Jurisdiction. These Terms of Use are governed by and construed in accordance with the laws of the Commonwealth of Pennsylvania without giving effect to any principles of conflicts of laws, and any action arising out of or relating to these terms shall be filed only in a court with competent jurisdiction in Lancaster, Pennsylvania. You hereby consent and submit to the personal jurisdiction of such courts and agree to accept service of process issued by such courts for the purpose of litigating any such action.
Errors and Questions. In case of errors or questions about your transactions via this website, you should notify us as soon as possible via one of the following:
Telephone us at: (800) 877-0600, option 8
Write us at:
Customer Services
Southern Mutual Insurance Company
360 Alps Rd
P.O. Box 7009
Athens, GA 30606-7009
I understand that I must refer to my insurance policy for information regarding terms of coverage, and that I should contact my insurance agent if I have any questions.
The information presented on this website is not a declarations page, policy or endorsement.
We may modify these Terms of Use at our discretion. The modified Terms of Use will be effective when posted. Continued use of this site will constitute your acceptance of any modifications to the Terms of Use.
