Claims Service

At Southern Mutual Insurance Company, we strive to provide prompt and professional claims handling to our policyholders. If you experience a loss, we will do everything possible to minimize the disruption an unexpected event can cause to your schedule and lifestyle. In the sections that follow, we will describe our claims reporting service and list our recommendations for actions to be taken after a loss occurs.


24-Hour Claim Reporting Service

We provide a 24-hour claim reporting service to our policyholders and agents. This service is accessible evenings, weekends and holidays.

To use our 24-Hour Claim Reporting Service, call our toll-free number 1-800-226-1919.